Privacy Policy

Vet Support Center, LLC (“Vet Support Center,” “we,” “us”) respects your privacy. This policy explains what information we collect when you visit vetsupportcenter.com or submit a form through our website or our ads on Facebook and Instagram, how we use it, and the choices you have.

Vet Support Center, LLC is a private company. We are not affiliated with, endorsed by, or acting on behalf of the U.S. Department of Veterans Affairs.

Information we collect

Information you give us: your name, email address, phone number, state, and your answers to our eligibility questions. Those answers may include who the benefit is for, the veteran’s period of service, the type of care being considered, and prior conversations about eligibility.

Information collected automatically: when you visit our website, we and our advertising partners (such as Meta and Google) may use cookies, pixels and similar tools to collect device and browser information, pages viewed, and how you arrived at our site. We use this to measure and improve our advertising.

How we use your information

• To contact you by phone, text or email about your request for a free eligibility review
• To evaluate whether you or your family member may qualify for VA benefits, and to assist with a claim if you choose to work with us
• To respond to your questions and provide customer service
• To measure and improve our website and advertising
• To comply with legal obligations

How we share your information

We do not sell your personal information. We share it only:

• With service providers who help us run our business (for example, CRM, phone and email software), and only as needed to provide those services
• With the Department of Veterans Affairs or other agencies, only when you ask us to help prepare and file a claim on your behalf
• When required by law, or to protect our rights and the safety of others

Your choices

• You can ask us to stop contacting you at any time. Reply STOP to any text message, use the unsubscribe link in any email, or call us.
• You can request a copy of your information, or ask us to correct or delete it, by contacting us using the details below.
• You can limit cookies through your browser settings, and you can manage ad preferences in your Facebook and Google account settings.

Data retention and security

We keep your information only as long as needed for the purposes above or as required by law, and we use reasonable administrative, technical and physical safeguards to protect it. No method of transmission or storage is completely secure.

Children

Our services are not directed to anyone under 18, and we do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. The effective date above shows when it was last revised.

Contact us

Vet Support Center, LLC
16520 S Tamiami Trail, Suite 202
Fort Myers, FL 33908
Phone: (844) 483-8243
Email: david@vetsupportcenter.com